OBJECTIVES
Participants will learn and practise how to solve complex business problems, and present conclusions clearly and succinctly, using structured thinking:
- Problem framing to clarify the context and key issues to resolve
- Breaking down and structuring complex problems into manageable components
- Dividing the problem solving effort effectively between team members
- Creating and using hypotheses and logic to solve business problems, with an understanding of simple heuristics to test completeness and clarity
- Prioritising work and insights onto relevant and critical areas, and minimising wasted effort
- Communicating findings and conclusions clearly and succinctly